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Subject: Sales Assistant Job Opening

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GTI-GuyUser is Offline
Junkie
Junkie
Posts:111


02/05/2010 2:25 PM Alert 
Sales Assistant

A growing St. Charles Company based in the beautiful Missouri Research Park at Hwy. 40 and 94 is looking for a Sales Assistant for one of the largest privately held national wholesalers of IT consumables in North America.

Job Summary:

This position assists sales team in a reactive role by providing excellent service to all inbound customer calls. In addition, the sales assistant handles email communication and some fax activity. Company dealers rely heavily on this person in a variety of aspects. These high expectations require excellent customer service consistently by our sales assistants.

Critical Functions:

• Answering all primary and secondary inbound sales calls
• Maintaining positive attitude
• Prioritize requests and get to them quickly
• Be familiar with all company terms and policies
• Accuracy and accountability in all work
• Working up formal quotes and bid requests
• Setting and maintaining special pricing
• Check order review screen to ensure same day shipping
• Maintain and respond to email from multiple email accounts
• Fax order entry
• Review reports and take direction from sales representative on appropriate actions
• Credit applications
• Communication with other departments

Experience:

• High school degree or GED required; college degree a plus

Requirements:

• Strong organizational skills and ability to multi-task in a fast paced setting.
• Demonstrated ability to work collaboratively with multiple personality types, remaining calm in high pressure environments. Being assertive while still respecting the customer.
• Strong problem resolution skills – practical and logical.
• Strong negotiations skills.
• A “team first” mentality. A collaborative nature, yet an ability to take direction and work independently. Prefers to work with others and able to build constructive relationships with other departments throughout the company.
• Excellent communication skills, particularly listening; an individual who is straightforward, articulate, tactful and open in communicating with others.

Full-time position with full benefits. EEO M/F/D/V

Please provide work and salary history to hr-correspondence@dmi-stl.com or fax to “HR Coordinator” at 888-456-8435. Please remember that salary history must be included in order to be considered.

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